Webinars
Join us to learn about Lifeline program updates, including Lifeline program rules and orders, guidance about compliance and filings, the National Verifier, and the National Lifeline Accountability Database (NLAD).
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Upcoming Trainings
Representative Accountability Database (RAD) 101
June 11, 2025 
03:00 pm – 04:00 pm ET
Lifeline Program Compliance
July 09, 2025 03:00 pm – 04:00 pm ET
Intended Audience: New and current service providers
Lifeline subject matter experts will provide an overview of service provider responsibilities and the key FCC rules that govern the Lifeline program.
This session will also cover the audit process, highlight common audit findings, and offer guidance on how to avoid them.
Navigating the National Lifeline Accountability Database (NLAD)
August 13, 2025 03:00 pm – 04:00 pm ET
Intended Audience: Service providers
Lifeline subject matter experts will provide an overview of the National Lifeline Accountability Database (NLAD) and the key functions service providers use to manage Lifeline subscribers.
How to Apply for Survivors
September 10, 2025 03:00 pm – 04:00 pm ET
Intended Audience: Consumers and consumer advocates
Lifeline subject matter experts will provide an overview of how survivors of domestic violence, human trafficking, and related crimes can apply to receive an emergency Lifeline benefit.
Previous Trainings
Filter by Topic
Tribal Q2 Training: How to Apply for Lifeline
Getting Started as a New Company with Lifeline
How to Apply for Lifeline
Navigating USAC Systems
Tribal Q1 Training: ETC Designation
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